More than nine out of 10 Gen Z members used AI to check their speech before sending an email or messenger. Analysts say AI has become a daily communication tool in the process of finding expressions that fit the situation beyond simple sentence correction.
According to a survey of 2,913 people in Generation Z by Catch, a recruitment platform, 93% of the respondents said they had asked AI to change their speech before sending e-mails and messengers. On the contrary, only 7% said they had never requested it.
As a result of a survey of the frequency of use of respondents who had experience in modifying their AI speech, the level of use was commonplace. 67 percent of the respondents said they use it often (24%) and rarely (9%).
As for the reason for asking AI to change its tone (multiple responses), “because I wanted to be formal according to the situation” was the highest at 41%. It was followed by “for fear of looking rude” (37%), and it was cumbersome (16%) to think about the composition of the sentence, difficult to adjust the tone according to the opponent (10%), and was pointed out (3%).
On the other hand, Gen Z also confirmed that they tend to feel more comfortable with messengers than in-person conversations. When asked which method is more convenient between conversation and messenger, 43 percent chose messenger.
The most common reason for preferring messengers was ‘low risk of slip of the tongue’ (31%). Subsequently, it was followed by ‘to secure time to think (31%), to record the contents of the conversation (12%), to communicate freely (9%), to be able to communicate efficiently anytime, anywhere (8%), and to consume less emotions (4%).
On the other hand, 57 percent of the respondents who said they prefer to talk to each other cited “less misunderstanding (61 percent) because their expressions and speech were conveyed immediately” as the biggest reason. The respondents said that it was fast and efficient to explain in words (24 percent), that the flow or context of the conversation was not cut off (7 percent), that they could immediately check the other person’s reaction (6 percent), and that the messenger took a long time (2 percent).
“The habit of checking speech with AI is interpreted as an attempt to reduce misunderstandings that may occur in relationships and choose more effective expressions,” Kim Jung-hyun, head of the headquarters, said. “However, it is important to check the final expression by yourself, as excessive dependence can cloud the intention or sincerity.”
SALLY LEE
US ASIA JOURNAL
